Last updated: March 2026
1. Who We Are
BE1 Property Services Ltd (“we”, “us”, “our”) is a property services company registered in England & Wales. Our registered address is Fairlawns, Putney, London, SW15 6BD.
We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Data We Collect
When you use our website or contact us, we may collect:
- Your name, email address, phone number and postal address
- Details of the service you are enquiring about
- Any additional information you provide via our contact form or by email/phone
- Technical data such as your IP address, browser type and pages visited (via cookies)
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide quotes
- Deliver the services you have requested
- Communicate with you about your booking or project
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases:
- Consent — when you submit a contact form or accept optional cookies
- Contractual necessity — to fulfil services you have requested
- Legitimate interests — to improve our services and respond to enquiries
- Legal obligation — to comply with applicable laws and regulations
5. Cookies
Our website uses essential cookies required for the site to function correctly. We may also use optional analytics cookies (e.g. Google Analytics) to understand how visitors use our site. You can control your cookie preferences via the cookie banner shown on your first visit, or by adjusting your browser settings.
We use the following types of cookies:
- Essential cookies — required for the website to function (e.g. cookie consent preference)
- Analytics cookies — help us understand site usage (only with your consent)
6. Data Sharing
We do not sell your personal data to third parties. We may share your data with:
- Our trusted subcontractors and engineers who deliver services on our behalf
- Web3Forms (our form submission processor — processes contact form data only)
- Hosting providers (Vercel / Hostinger) who store our website data
- Law enforcement or regulatory bodies where required by law
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are typically retained for up to 24 months.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact us at enquiries@be1group.co.uk.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website is served over HTTPS and form submissions are encrypted in transit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: enquiries@be1group.co.uk
- Phone: 01202 934 939
- Address: Fairlawns, Putney, London, SW15 6BD
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.